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Privacy Policy

iBalancers (“we,” “us,” or “our”) operates the website www.ibalancers.com (the “Service”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you consent to the practices described in this policy.

1. Information We Collect

Personal Data

We may collect personally identifiable information when you voluntarily provide it, including:

• Name
• Email address
• Phone number
• Company name
• Job title
• Payment information (processed securely via third-party gateways)
• Any other information you submit via forms, surveys, or support requests.

Usage Data

We automatically collect:

• IP address
• Browser type/version
• Pages visited
• Time/date of visits
• Time spent on pages
• Device identifiers
• Cookies and tracking data

2. How We Use Your Information

We use collected data for:

• Providing, operating, and maintaining the Service
• Processing transactions and sending order confirmations
• Responding to inquiries and offering customer support
• Sending promotional emails (with opt-out options)
• Analyzing usage trends to improve the Service
• Preventing fraud and enhancing security
• Complying with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your data based on:

• Your consent (e.g., for marketing emails)
• Contractual necessity (e.g., processing payments)
• Legitimate interests (e.g., improving our Service)
• Legal compliance (e.g., tax regulations)

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enhance user experience
• Analyze traffic patterns
• Personalize content/ads
  You can manage cookie preferences via your browser settings. Disabling cookies may limit Service functionality.

5. Data Sharing and Disclosure

We may share data with:

• Service Providers: Payment processors, analytics tools, email services, and hosting partners (bound by confidentiality agreements).
• Legal Requirements: To comply with laws, regulations, or lawful requests.
• Business Transfers: In mergers, acquisitions, or asset sales (customers notified via email/website notice).
• Aggregated/Anonymized Data: For market research (non-identifiable).

We do not sell your personal data.

6. International Data Transfers

Your data may be transferred to—and maintained on—systems outside your country. We ensure transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses).

7. Data Security

We implement technical and organizational measures (encryption, access controls, secure servers) to protect your data. However, no internet transmission is 100% secure. Report security concerns to: [Your Security Contact Email].

8. Data Retention

We retain personal data only as long as necessary for the purposes stated, unless a longer period is required by law.

9. Your Privacy Rights

Depending on your jurisdiction, you may:

• Access, correct, or delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent (without affecting prior processing)
  Submit requests to: [Your Privacy Request Email]. We respond within 30 days.

10. Children’s Privacy

Our Service is not intended for children under 16. We do not knowingly collect their data. Contact us if you believe a child has provided information.

11. Third-Party Links

Our Service may link to third-party sites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We update this policy periodically. The “Last Updated” date reflects revisions. Continued use of the Service after changes implies acceptance.

13. Contact Us

For privacy-related questions or requests:
Email: jzabm@zjjizhi.com

Tel:+86-18069873023